Terms & Conditions

Welcome to FRAGRIA. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our store.

1. About FRAGRIA

FRAGRIA is an online fragrance store offering perfumes and related products to customers.

We reserve the right to update, modify, or discontinue products, services, prices, or website content at any time without prior notice.

2. Products & Descriptions

We make every effort to ensure that product names, descriptions, fragrance notes, images, prices, and other information displayed on our website are accurate.

However, slight differences in product packaging, color, appearance, or fragrance experience may occur.

Fragrance perception can also vary from person to person due to individual skin chemistry, environment, and personal preference.

3. Orders

When you place an order with FRAGRIA, you agree to provide accurate and complete information, including your name, delivery address, phone number, and payment details.

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of incorrect pricing, suspected fraudulent activity, unavailable products, or inaccurate information.

An order is considered accepted once it has been confirmed by FRAGRIA.

4. Pricing & Payment

All product prices are displayed on our website and may be changed at any time.

We reserve the right to correct pricing errors or incorrect product information. If an order has been placed with an incorrect price, we may contact you before processing the order.

Customers are responsible for providing accurate payment and billing information.

5. Shipping & Delivery

We aim to process and dispatch orders within the timeframes stated in our Shipping Policy.

Delivery times are estimates and may vary depending on the courier, destination, weather, holidays, or other circumstances beyond our control.

FRAGRIA is not responsible for delays caused by third-party delivery services after an order has been dispatched.

Customers are responsible for providing a complete and accurate delivery address.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy

Return policy is available within 7 days without damage to the product.

Please contact us promptly if you receive a damaged or incorrect order.

7. Website Use

You agree to use the FRAGRIA website only for lawful purposes.